Services Overview

Everything You Need to
Source & Ship from China

12 transparent services. One simple promise: no hidden fees, no surprises, no excuses.

Capability Hub

Our 12 Core Services

Click any service to learn how PT5 keeps the cost, workflow, and handoff visible at every step.

Rows of toy cars representing broad product sourcing options
01

Factory discovery

Unlimited Product Sourcing

Best when you need new suppliers, product ideas, or quote comparisons before committing.

We find and source products from Chinese suppliers including 1688, Taobao, AliExpress, and direct factories.

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Toy cars inspected with gloves, checklist, and magnifier
02

Photo proof

Quality Control

Best when product consistency, packaging checks, and shipment approval need to happen before dispatch.

Photos and video verification. You approve before we ship. No surprises, no bad reviews.

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Branded toy car packaging, labels, and product inserts
03

Brand upgrade

Custom Branding

Best when you want packaging, inserts, labels, or small custom touches from the first order.

Custom packaging, logo printing, and product customization from Order #1. Make your brand unforgettable.

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Warehouse shelves, parcels, and free warehousing service card
04

China storage

Free Warehousing

Best when you want inventory buffered in China without paying storage from day one.

90 days free storage in China. After that, $10/m3/month. Pay only when orders come in.

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Credit terms card on a desk with contract paperwork
05

Cash-flow support

Credit Program

Best for stable sellers who want cleaner payment cycles and fewer daily settlement interruptions.

Credit options are available after review and approval. Terms depend on store status, inventory plan, and payment history.

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Order insurance form showing shipment protection status
06

Risk cover

Order Insurance

Best for higher-value shipments where loss, delay, or damage would hurt customer trust.

Optional coverage for lost, damaged, or delayed shipments. Because things happen.

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Support specialist managing dedicated night service communication
07

Night support

Dedicated Night Support

Best when overseas sellers need real human follow-up outside China daytime hours.

Night-window support helps overseas sellers handle urgent store, customer, and order follow-up when timing matters.

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Support specialist managing dedicated service communication
08

Human team

Dedicated Service Group

Best when you need one clear service thread instead of scattered messages across suppliers.

A human service team coordinates sourcing, QC, packaging, and logistics follow-up through confirmed channels.

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Global logistics route display with delivery icons
09

Route planning

Smart Logistics

Best when shipping method, destination, customs handling, and delivery speed all need balancing.

Optimized shipping routes, carrier selection, and customs handling. We find the best path.

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Transparent shipment status panel and tracking number card
10

Tracking alerts

AI-Powered Tracking

Best when your support team needs earlier warning about delays and exception shipments.

Real-time shipment tracking with AI-powered delay predictions and proactive alerts.

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Product photo studio setup with camera and softbox lights
11

Product media

Product Photography

Best when you need clean product photos from the source before listings or campaigns go live.

Professional product photography at source with AI-assisted, faster turnaround than remote freelancer workflows.

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Business escort and China sourcing trip support
12

Visit support

Business Escort

Best when supplier visits, factory meetings, or China sourcing trips need trusted local coordination.

China trip companion support for supplier visits, factory meetings, translation help, and remote sourcing coordination.

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How PT5 Compares

Built like a service systemnot a hidden-fee agency.

Service AreaTraditional AgentBig PlatformsPT5
Product sourcingLimited supplier poolFixed catalog or marketplace flow1688 + Taobao + direct factories
Quality controlExtra charge or unclear scopeRigid batch processBasic visual QC and photo proof
WarehousingPaid or inconsistentHigh minimums90 days free China storage
LogisticsSingle channelStandardized routesMulti-channel route planning
SupportOne contact can disappearTicket-based supportDedicated WhatsApp service group
Night supportNo coverage after local office hoursDelayed ticket responseDedicated night support for overseas sellers
Business escortAd hoc interpreter or agent contactsLittle on-site sourcing helpChina visit, supplier meeting, and sourcing trip support
TrackingPassive lookupSlow system updatesAI-assisted proactive alerts
TransparencyHidden markup and bundled quotesComplex fee structureItemized quote before you ship

Transparent by Default

Transparency Isn't One ServiceIt's How We Deliver All 12.

PT5 separates the real cost layers before work starts, so sellers can decide with numbers instead of vague promises.

01Factory price shown separately
02Domestic freight separated
03QC scope visible before work starts
04Packing and branding costs itemized
05International freight quoted by route
06Service fee shown clearly
07Insurance terms explained upfront
08Warehouse storage policy documented
09Tracking exceptions escalated
10Third-party feedback welcomed

Not Sure What You Need?

Not Sure What You Need?

Testing Sellers

Validate before repeat inventory

Start with sourcing, basic QC, and China storage so you can test a product before committing to larger repeat orders.

Recommended stackUnlimited Sourcing + Quality Control + Free Warehousing
Growth Sellers

Turn a working product into a cleaner operation

Add branding, proactive tracking, and credit review once repeat volume becomes predictable.

Recommended stackCustom Branding + AI Tracking + Credit Program
Mature Brands

Protect customer trust at scale

Use insurance, product photography, and business escort support when supplier visits, brand consistency, and risk control matter.

Recommended stackOrder Insurance + Product Photography + Business Escort

Ready to Get Started?

Ready to Get Started?

Tell us what you're selling and where you're shipping to. We'll recommend the right service combination. No upsell. No hidden fees.