Contact PT5
Get in Touch with Your
China Fulfillment Partner
Send a product link, destination, and volume. We will help confirm the real sourcing, QC, packing, and shipping cost.
Contact Channels
Choose the paththat matches your request.
WhatsApp is the primary route for active fulfillment conversations. Email is best for structured quote details and attachments.
Fastest path for quote context, urgent notes, and service-group setup.
Email[email protected]Best for links, files, quote details, and formal follow-up.
WeChatAvailable after first contactContinue on WeChat once your request and language preference are clear.
Phone+86 13962913045Use WhatsApp first for context, then schedule a call when needed.
Dedicated Service Group
After contact, the work moves intoone clear service thread.
PT5 uses a direct service model: Agent for daily execution, Manager for project control, and Supervisor for escalation.
Click WhatsApp
Open a direct conversation with PT5.
Service group setup
We create the right communication thread for your request.
Share requirements
Send product links, destination, volume, and special handling notes.
Itemized quote
We respond with sourcing, QC, packing, and shipping cost context.
Business Hours
Real response windows,not fake countdown promises.
We operate on China Standard Time. Working-day messages are handled as quickly as possible. Holiday and weekend messages move to the next working day queue.
Warehouse Visit
Want to seewhere the work happens?
Visits can be scheduled by appointment. Share your preferred date and business purpose first, and the team will confirm availability and location details.
Schedule on WhatsAppQuick FAQ
Answers before you sendthe first message.
Clear expectations make the first conversation easier.
01How fast do you respond?
During China working days, the team responds as quickly as possible. Messages received outside working hours or holidays are prioritized on the next working day.
02How do I start working with PT5?
Contact us, join the right service group, share your product and destination requirements, then we prepare an itemized quote.
03Do you support multiple languages?
Yes. We can coordinate in English and Chinese, and route Spanish, German, or French requests where support is available.
04Can I visit the warehouse?
Yes, visits can be scheduled by appointment. Use the warehouse visit WhatsApp button so the team can confirm timing and location details.
05How should urgent issues be handled?
Message WhatsApp and mark the topic as "Urgent." A supervisor can step in when escalation is needed.
Quote Request
Send the details once.We will route it to the right person.
Add your product link, destination, order volume, and any packaging needs. The form opens through email so you keep a record of the request.
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